Frequently Asked Questions

Everything you need to know about DORSAL performance gear.

What is the standard shipping timeframe for orders?

We process and ship all orders within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international delivery varies by location.

Do you offer a warranty on your sports equipment?

Yes, all DORSAL products come with a one-year limited warranty against manufacturing defects to ensure you have the best experience on the field or in the gym.

How can I return or exchange an item?

We offer a 30-day return policy for unused items in their original packaging. Simply contact our support team to receive a prepaid return label and start your exchange or refund process.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How do I determine the right size for my gear?

Each product page features a detailed sizing chart with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable athletic fit.

Can I track my order once it has been placed?

Absolutely. Once your order ships, you will receive an automated email containing your tracking number and a link to monitor your package's progress in real-time.